Willows Sports Centre is committed to protecting your privacy. This Privacy Statement explains what we do to protect your privacy, what information we do collect about you, and how this information is used.

We welcome your feedback about this statement. Please email your comments to admin@willowssportscentre.co.uk or write to :

Willows Sports Centre
1 Willow Row
Derby
DE1 3NZ

What information is collected?
Willows Sports Centre collects personal information about you at various points in this site. This is usually when you register as a user on our site, but may also include registering for competitions, providing feedback or contacting us using them many methods available. Typically the information we collect is your name and address, telephone number, email address etc. We may also ask for your date of birth and personal preferences, likes and dislikes.

When you register, you are asked to choose a username. This username will be used to identify you to the public when using the message board and entering competitions to hide your real identity. The information we collect on registration however ensures that we, as the site owners, can retrieve this information if required.

Willows Sports Centre also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times and referring Web site addresses.

In addition, the site sometimes collects information about your browsing patterns, i.e. which pages you visit, the time you spend on each page and where you go to after that. We use this information to work out which areas of the site are most popular, and perhaps to work out which pages don’t offer the information that is required.

How is this information used?
The data that is collected is used to form the Willows Sports Centre website and deliver the content that is relevant to you, improving your visiting experience.

By gathering information about the way in which you navigate the site, we can improve the service we offer. Some information can be used to provide personalised content – for example taking you directly to the sport pages of your choice.

From time to time, Willows Sports Centre, and selected third party companies, may contact you by email or SMS text messages with information about offers and discounts that we feel are relevant to you based on the personal preferences you chose when you signed up. You can unsubscribe or change your preferences by logging in and modifying your details. Alternatively, you can email any changes in details to info@willowssportscentre.co.uk. Each message that is delivered to you will also contain information on how to stop further communications.

Cookies
The Willows Sports Centre website may place ‘cookies’ on your hard drive that stores information about you that is specific to this site. This information helps speed up your visiting experience in future visits. This cookie can only be accessed by the server that hosts the Willows website.

Depending on your web browser, you may be able to prevent cookies from being placed on your computer, however this may prevent you from experiencing the full splendour of the Willows website.

Single Pixel Gifs
On certain pages on this site, and also on emails that are sent to you, there may be a ‘single pixel gif’ embedded into the page. This is simply a small image that allows us to track what pages have been accessed and if relevant, if an email has been opened and when. If communications contain links to sections within our website, or other external websites, these links may be ‘loaded’, again to allow us to gauge how much interest there has been into a certain news item or feature.

Advertising
Selected advertisers may be displayed throughout this site where we believe the advertisers are offering products or services may be of benefit to you. These adverts may collect additional information to that outlined in this Privacy Statement.

External Site Links
Willows Sports Centre provides links to other websites that we have no control over and therefore cannot be responsible for the content or the information this site may collect about you.

Willows Sports Centre welcomes your comments and suggestions with regard to this Privacy Statement. Please send these by email to info@willowssportscentre.co.uk